What does a visitor experience when the AI chat-bot is enabled on my widget?
Updated August 22, 2026
The widget opens as a chat headed "How can we help?" / "Ask a question and get an instant answer." with the greeting "Hi there π Ask me anything and I'll answer right away." After each answer the visitor is asked "Did this answer your questions?" with Yes/No buttons. Answering Yes ends the chat with "Great. Glad we could help!"; answering No, or the bot finding no answer, reveals the regular contact form pre-filled with the visitor's question.
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