AI in Deskhero

How Deskhero's AI works, what it knows about your business, and where it helps.

Rules that act on tickets by themselves, automatic replies, and service level targets.

Connecting your support email so incoming mail becomes tickets.

Contact forms and the chat widget you put on your own website.

Create your account, sign in, and find your way around Deskhero.

Your internal knowledge base, the public FAQ, and everything that feeds them.

The dashboard, the Statistics section, and the AI generated Insights map.

Everything about working with tickets: the list, the ticket view, replies, and status.

Users, groups, workspace settings, custom data, plans, billing, and integrations.