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Does the AI chat-bot work if my public FAQ is not in English?

Updated August 22, 2026

Yes. When a visitor asks a question, Deskhero searches your approved FAQ knowledge both in the visitor's language and in English, and merges the best matches. That means the bot finds the right answers whether your FAQ is written in English, in your own language, or in a mix, and it replies to the visitor in the visitor's language.

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