What is the AI chat-bot on Deskhero forms?
Updated August 22, 2026
It turns the form you embed on your website into a chat-bot. Visitors get instant answers drawn from your approved Public FAQ items, and if no answer fits, or the visitor is not satisfied, the ordinary contact form takes over. Every conversation is saved as a ticket, so you can follow up and see which questions went unanswered. Your workspace needs a certain number of approved FAQ items before you can turn it on, so the bot has something to answer from.
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