How do I create a ticket manually?

1) Go to the ticket list and open "New Ticket". 2) Enter a "Subject" (required, up to 255 characters) and a "Message" (required). 3) Under "New Requester", pick who the ticket is for; it defaults to you, and you can search existing people or type any valid email address to use someone new. 4) Under "Ticket details", set "Status", "Priority" and "Group" (all required), and optionally "Assign" a user and add a "Tag". 5) Add any custom fields with "Add field", then click "Create Ticket". A "Ticket {id} created" notification appears with an "Open ticket" shortcut.