How does the dashboard show SLA problems?

When SLA is enabled, the dashboard gains an "SLA at risk" tab next to "Active tickets" and "Waiting first reply", listing the tickets whose deadlines are due soonest. It also shows counters for tickets currently breached and at risk (clicking through opens the matching ticket list) and KPI tiles for the percentage of first-reply and resolution targets met this period versus the previous one, including how much was met by AI.