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What permissions does the Shopify integration ask for?

Updated August 22, 2026

The integration requests read-only access to your store, presented in Deskhero as "Read All Orders", "Read Fulfillments", "Read Returns" and "Read Customers"; it also requests read access to products, checkouts, inventory and shipping. Deskhero uses this to show order details, delivery status, refunds and the matching customer profile next to each ticket, and to generate suggested replies. All requested permissions are read-only. Deskhero does not ask for permission to change anything in your store.

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