Workspace administration
Users, groups, workspace settings, custom data, plans, billing, and integrations.
API and webhooks
Personal API tokens, the REST API, webhooks, and rate limits.
18 articlesCustom fields
Adding your own fields to tickets and where they appear.
13 articlesGroups
Creating groups, managing members, and the Everyone group.
7 articlesIntegrations
Connecting Shopify and what it shows next to your tickets.
20 articlesLists
Custom data tables you can keep alongside your tickets.
20 articlesPayments and invoices
Payment methods, invoices, VAT, and billing through Shopify.
22 articlesPlans and limits
Subscription plans, the free trial, limits, and add-ons.
30 articlesUsers and roles
Inviting people, what Owner, Admin and User can do, and deactivating them.
19 articlesWorkspace settings
Logo, name, time zone, language, data export, and closing a workspace.
13 articles