How do I create a canned response?

1) Go to Configurations > Canned responses (owners and admins, or a group admin for the groups they administer). 2) Click "Add canned response" (or "Create canned response" if the list is empty). 3) Enter a name and write the reply in the rich text editor; images and attachments are supported. 4) Optionally pick the groups the response is meant for. Leave the groups empty to offer it to everyone. 5) Click "Save".