How do I verify that email forwarding is working?

On the Configure Email Forwarding screen: 1) Go to your email provider and set up forwarding from your support address to the Deskhero forwarding address shown. 2) Click "Verify mailbox". Deskhero sends a test message to your address and confirms it was received as a ticket; you will see the notification "Verification email sent". You can also press "Setup forwarding" later on any mailbox whose status is "Forwarding required".