What does the Shopify panel on a ticket show?

When Shopify is connected, the ticket view gets an expandable "Shopify" section showing the matched customer's total spent, their email and a list of their orders. Each order expands to show its creation date, shipping address, payment status (for example Paid or Unpaid) and fulfillment status (for example Fulfilled, Partially Fulfilled or Unfulfilled), a fulfillments table with shipping service and tracking links, the ordered items with quantities and prices, and the order total. There is also an "Open On Shopify" link that opens the order directly in your Shopify admin.