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What is the "Any (AI evaluated)" condition in automations?

"Any (AI evaluated)" lets you describe a condition in plain language instead of picking a field and operator, for example "Is it finance related?". When a new ticket arrives, AI reads the ticket and scores how well it matches your statement; the condition counts as matched only when the AI is confident. It is the default condition when you create a new rule, and the instruction text must be at least 10 characters long.

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