What is the difference between the Deskhero plans?

The plans differ in how much you can use, not in what you get. Every plan includes the same features: AI suggested answers, the AI chatbot, the public FAQ, auto-replies, SLA policies, Statistics, the topic map, multilingual conversations, the Shopify integration, SSO with Google and Microsoft, and API access. What changes between Small, Medium and Large is the allowance: new tickets per month (250, 750 or 1,750), chatbot sessions per month (500, 2,000 or 5,000), the price of additional tickets ($75, $60 or $50 per 1,000), and the fixed limits for mailboxes, knowledge base articles, scraped pages, automation rules, forms, lists, fields and groups. All plans include 36 months of ticket retention. The comparison table on the Plans page in your workspace shows the exact numbers.