What statuses can an FAQ item have?
An item can be Suggested (an AI-generated draft waiting for review), Approved (accepted as suggested), Approved (edited) (accepted after you changed the text), Declined (a rejected suggestion), Duplicate (set aside as a duplicate), Manual (created by hand) or Removed (taken out of the published knowledge). You can filter the FAQ list by any of these statuses.
Did this answer help you?