Help Center

Why don't my custom fields show as columns in the ticket list?

Custom fields no longer appear as ticket list columns automatically. They start hidden, and each user switches on the ones they want: click the "Columns" button on the ticket list, find the custom field, and enable its "List" switch (and its "Filter" switch if you also want it in the filter panel).

Did this answer help you?

Did not find what you were looking for?